We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality, beautiful . Packed well. I'm pleased. Thanks a lot, for a gift.
Goods are always checked carefully,store never made mistake on quantity or model. Excellent quality, beautiful . Packed well. I'm pleased. Thanks a lot, for a gift.
Комплект понравился. Прошито все аккуратно
very beautyful! Thank you very much
Бельё очень красивое и качественное! Мы с мужем в восторге, сказал заказывай ещё в другом цвете. Единственное была очень долгая доставка в московскую область чуть больше месяца, привезли домой.
Продавец ответственный, просил две наволочки стандарт и получил их, также в подарок положили сумку и полотенце. Сшито идеально и красиво упаковано в два пакета и перетянуты бантом, как подарок)) Буду заказывать ещё!
Жене понравились, очень довольная. Рекомендую.
Супер! Продавец осень отзывчивый. Мне даже пошили простынь на мой размер матраса. Все подошло идеально! Цвет соответствовал заказу. Доставка быстрая. Выглядит как дорогое брендовое белье, только гораздо красивее. Очень приятное к телу. Одеяло не выскальзывает, поскольку внутрення часть и края хлопковые. Всем советую. Берите у этого продавца. Не пожалеете.
Very good quality and beautiful. Seller very professional and communication. Packed well. Arrived super quickly . Will by more. Thank you ;)
Best store, understanding and professional. Always answer quickly on any question or request, always available, always helpful. I really admire your work. Excellent quality, beautiful. Packed well. I'm very pleased. Thank you ;)
Качество хорошее, доставили в С.Петербург за неделю компанией СДЕК до квартиры.С цветом я немного не угадала, но это ничего.В подарок положили полотенце и сумку подарочную. Спасибо за оперативность.
Товар пришёл в хорошем качестве. Огромное спасибо
Быстро, оперативно, качество отличное, спасибо!
Paid 29.01, and received 04.02-the store five stars for delivery, let's see how it will look after washing...
Very high quality and beautiful underwear. The store is responsible and attentive. I received an sms that the color i selected is not and i was offered to choose any other set from the store. The choice in this store is beautiful! I very quickly received the parcel. As a gift, 2 towels were put. Very touching and nice. Thank you. Great work!
The order came pretty quickly. Linen is excellent. Very beautiful and quality. I will not doubt order another set.
Bed linen is very satisfied. Pleasant fabric, good quality. The only thing, i ordered a set of 4 pillowcases (2 square and 2 rectangular), and sent all 4 pillowcases rectangular. But it's even better! Because i have all the pillows rectangular. So the store pleased) as a gift sent a nice handbag and a small towel. The order is satisfied. If possible, i will order again in this store. I recommend!
the duvet cover set was sooo beautiful the quality was good and luxury
The order came very quickly. But the store is not conscientious. I canceled the order, 30 minutes after payment. He wrote and asked whether to send or not. I confirmed that the linen ordered by mistake, please return the money. But he still sent
so beautiful ! It was fast and i get 2 presents thanks
Very beautiful set of linen, i'm happy, thank you! I will order in this store more, fast delivery and very good quality of the product and for the gifts thank you!!!